Soft skills are personal
attributes that enhance an individual's interactions, job performance and
career prospects. Unlike hard skills, which are about a person's skill set and
ability to perform a certain type of task or activity, soft skills are interpersonal
and broadly applicable.
A set of skills that influence
how we interact with each other, it includes such abilities as effective
communication, creativity, analytical thinking, diplomacy, flexibility, change
readiness, problem solving, leadership, team building and listening skills.