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Tuesday, 22 November 2011

RACI Chart

RACI chart is used as tools and techniques in “Develop Human Resource Management Plan” process which is part of Project Human Resource Management knowledge area and Initiating process group.

R.A.C.I = Responsible.Accountable.Consulted.Informed

A responsibility assignment matrix (RAM) is called as RACI chart.

RAM is used with in project to designate roles, responsibilities and levels of authority for specific activities.

The RACI matrix is a formal way of establishing the role for each stakeholder/participant whenever multiple parties are involved.
We are doing it (Multiple Responsible is possible)
The Golden rule (Only one Accountable for each task)
We know/share (Communication flows both ways – Consulted)
Want to know (One way only. Keep them, well… Informed)

In a nutshell:
R(esponsible) – Who is responsible for actually doing it?
A(ccountable) – Who has authority to approve or disapprove it?
C(onsulted) – Who has needed input about the task?
I(Informed, kept) – Who needs to be kept informed about the task?

Creating a RACI Matrix (step-by-step)

  • Identify all the tasks involved in delivering the project and list them on the left-hand side of the chart in completion order.
  • Identify all the project roles and list them along the top of the chart.
  • Complete the cells of the chart identifying who has responsibility, accountability and who will be consulted and informed for each task.
  • Ensure every task has a role responsible and a role accountable for it.
  • No tasks should have more than one role accountable. Resolve any conflicts where there is more than one for a particular task.
  • Share, discuss and agree the RACI Matrix with your stakeholders before your project starts.

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